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Privacy Policy

[Updated 21st May 2018]

Who are we?

We are Best Badges Limited, and we act as a data controller with respect to elements of personal data submitted by you (or your employer or representative) during your order process.

We can be contacted by email to info@bestbadges.co.uk, telephone on 01473 809291, or by post to Best Badges Ltd, Unit 7, Bailey Close, Ipswich, IP2 0UD.

What data do we process?

We respect your privacy and only process personal data lawfully. This is either strictly as necessary to process your order with us, or otherwise with your clear consent. The table below explains how we process the personal data that you or your representative may give to us:

What personal data is processed?

When is the personal data collected?

How is the personal data used?

What is the lawful basis for processing the data?

Your name, invoice address, delivery address, email address, and phone number.

When you submit an order through, either by our website or through email correspondence.

To enable us to complete your order.


To allow us to provide information to you about the status of your order, or of your order history.

Necessary for processing your order with us.

Your name, invoice address, delivery address, email address, and phone number.

When you submit a query to us by email, phone, through our website or social media channels.

To allow us to respond to queries and to store information relevant to the processing of your order.

Necessary for taking steps to process your order with us.

Your name, invoice address, delivery address, email address, and phone number.

When applying for a credit account with us.

To allow us to check credit status (only if paying on account)

Necessary for processing your order with us (only if paying on account).

Your name and email address or social media handle.

When entering a competition through our website or a social media channel.

To notify you of competition results.


To ensure competitions are properly and fairly run.

Your clear consent.

Your name and email address.

When you sign up to our newsletter or specifically ask us for contact.

To send newsletters by email (you can easily opt out at any time).

Your clear consent

Technical information including your IP address and details of which version of web browser you used.

When you interact with the bestbadges.co.uk website.

To ensure security of the website and to improve the site by monitoring how you use it.

Necessary for processing your order with us.


Where your data is stored

  • We store data related to the processing of your order on secure servers in the UK.
  • Email data is stored by Google in the United States. Google is committed to compliance with the EU General Data Protection Regulation (GDPR) and is regularly audited by independent third parties who verify security, privacy and compliance.
  • We may share your data with Mailchimp (the Rocket Science Group LLC) or similar companies who send correspondence on our behalf (only if you ask us to email you, and strictly for the correspondence you have asked for). Mailchimp are fully compliant with the EU-U.S. Privacy Shield Framework

Keeping your data secure

  • We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organisations for marketing, market research or commercial purposes.
  • Transmitting information over the internet is generally not completely secure, and we can’t guarantee the total security of your data in transit.
  • Payment transactions are always encrypted.
  • We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Your rights

  • You can find out what information we hold about you, and ask us not to use any of the information we collect, or for any inaccurate information to be corrected.
  • You can request that we erase any data that relates to you. We will advise you of the data and the reasons it has been stored, and ask you to confirm your instruction for removal.

Links to other websites

  • Bestbadges.co.uk contains links to and from other websites.
  • This privacy policy only applies to this website, and doesn’t cover other services and websites that we link to.

Following a link to another website

  • If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Contact Us

  • Email: info@bestbadges.co.uk
  • Tel: 01473 809291
  • Post: Best Badges Ltd, Unit 7, Bailey Close, Ipswich, IP2 0UD