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British Promotional Merchandise Association Ltd

As an Accredited Member of the British Promotional Merchandise Association, Best Badges strive to comply with the highest standards of business ethics and practice to give you the confidence that you are buying from a reputable source.


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you are here: Badges and promotional items at Best Badges Ltd > Terms And Conditions Of Use
Terms And Conditions Of Use

Best Badges are committed to offering the highest level of service and customer satisfaction as possible. Please read our terms and conditions and returns policy before placing an order.

Unless specifically agreed otherwise, all payments must be made at point of order. 
Credit is given at the discretion of Best Badges Ltd.  Payment is to be made in full 30 days from date of invoice.  If Best Badges Ltd instruct a debt recovery agency to pursue any payment due under an account, the customer shall pay all of Best Badges Ltd legal costs and disbursements arising therefrom on a full indemnity basis.

We cannot accept responsibility for any failure on the part of any courier or delivery service used to deliver goods nor can we accept any consequential loss incurred by the customer by any action or inaction on the part of Best Badges or any agent.

We will not go into production of any order until all artwork has been approved by the customer. Best Badges will assume that the customer has all rights to use any artwork submitted and approved.

By placing an order with Best Badges, you are accepting our terms and conditions and returns policy.
Our Prices
All quotes are valid for a period of 7 days.  We reserve the right to charge extra for multiple designs per single order.  We reserve the right to charge extra if the customer requires mulitiple amendments to artwork beyond that deemed reasonable by Best Badges. Please contact us for details 01473 809291.   
Returns Policy
As each Best Badges product is made to order. We cannot offer a refund unless a) the product does not match the approved artwork   b) the product is physically faulty (we ask you to return faulty products to us before we can issue a refund).

Delivery Notes
We do not charge extra for delivery of goods within the UK. Orders within the UK are despatched via Royal Mail or courier service depending on the size / weight of the order.  This excludes requests for Saturday delivery or next day timed delivery for which the customer will have to pay.

International orders are shipped Airmail and priced according to weight and region. Please contact us for details on 01473 809291.

Should you wish to insure your goods, please contact us for details on 01473 809291.

Best Badges cannot accept responsibility for a delay or damage to your goods whilst in transit. However, we are committed to helping customers resolve any such problems as quickly as possible.
All button badges will have our web address printed on the underside edge in a way that will not interfere with your artwork.  Please let us know if you want this removed.
Offensive Material
Best Badges may refuse to process orders if the images or content is deemed to be offensive or may incite hatred.
We may contact you with information about Best Badges. You can unsubscribe at any time by following the link at the bottom of each newsletter or by contacting us.


Best Badges may from time to time run competitions via social media and / or email.  Where a closing date and time is applicable and stated on the competition, entries received after that date and time will not be counted.  In the case of a prize draw, those entries will not be entered into the prize draw.  Employees of Best Badges Ltd and their relatives are not permitted to enter any competitions or prize draws. Ex-employees of the business who have left within the last 5 years are not permitted to enter.  Third party contractors engaged with Best Badges Ltd are not permitted to enter.  Prize draw entries will be numerically listed and a random number generator used to select the winner. No prize cash alternatives are offered.  The final decision as to the winner and issue of the prize lies with Best Badges Ltd.

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Email:   Telephone: 01473 809291

Best Badges Ltd | Unit 7 | Bailey Close | Ipswich | IP2 0UD | United Kingdom

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